Germancraft Cabinets, 22 Newheath Drive, Arundel

Reviews

• Brenda Gilbert

  26.02.2018
  ★ ☆ ☆ ☆ ☆
  Germancraft built my new cabinets for my kitchen and I went in for a visit to make some initial changes to my cabinetry. The girl assigned to my kitchen made my changes to her drawing with a pink pen. Then, she asked me to sign the drawings and I said the changes should be made first. She said if I just signed them then they could get the ball rolling but I could still make any necessary changes to the plans. This was well and truly long before they needed to be ready and built. When I called to ask why the changes weren't made to the plans the girl not only had no recollection of any pink pen changes being made but added, "If you want to make any changes now, you'll have to go through your builder." That meant, I would have to pay (a lot) to make the changes. The kitchen looks great but is not functional. I'm not new to the building trade as I've constructed many homes (9) and have never had this problem before. I will now have to hire another kitchen company to amend their work. Would not recommend them!

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